The Customer Control Panel shows your past purchases since February 2015 (when the new e-shop commenced) and lets you download the latest updates for your product version. If you purchased the products as a guest (without registering), please scroll down and read the instructions for guest purchases.
You can freely download the latest updates for your product version for up to 2 years after the purchase date. When this period is over, the customer control panel will display a warning for the particular transaction. You can continue using the product files for as long as you wish; whenever you want to upgrade to the latest product version, send us a request and we will email you back a discount code (coupon).
Downloading the product files using the Customer Control Panel:
STEP 1: Click the 'Login/Register' link on the site's header and login. If you are having difficulty logging in, please refer to these instructions.
STEP 2: Click the 'Customer Control Panel' link (there are two links, on the site's header & footer).
STEP 3: Click on 'My Downloads'.
STEP 4: To download the latest product versions, click the product filenames under the 'Files' column.
Instructions for Guest purchases:
If you purchased the product as a guest (without registering / logging in) the transaction won't show up in the customer control panel because it is not linked to a user account. If you wish to download the latest updates for your product version, use one of these two options:
- Register with the site using the same email address you used to purchase the products; the guest purchase will be immediately linked to your account and will appear in the customer control panel. To download the files, refer to the instructions above.
- If you wish to re-download the files without registering, please send us an email. You can freely download the latest updates for your product version for up to 2 years after the purchase date.