Photoshop behaves abnormally? Reset the preferences!
This Photoshop tutorial shows you how to reset the preferences file in Adobe Photoshop and in Adobe Photoshop Elements.
Sometimes, Photoshop (or Photoshop Elements) may behave abnormally, with commands not working as expected or giving errors. This often indicates a corrupted preferences file, which stores important settings. To resolve this issue, follow the instructions below to reset the preferences file.
NOTE: If you've created custom styles, brushes, shapes, keyboard shortcuts, etc., make sure to save them before resetting the preferences.
Please read the instructions for your Photoshop version:
Reset the preferences in Photoshop CC
Reset the preferences in Photoshop CS6 (Windows 10, 8)
Reset the preferences in Photoshop CS6 or earlier Photoshop versions (macOS, Windows 7)
Reset the preferences in Photoshop Elements
Reset Photoshop preferences in Photoshop CC:
- Press Ctrl-K (PC) or cmd-K (Mac).
- Click on "Reset Preferences on Quit" in the "General" tab and press OK to confirm.
- Press OK to close the Preferences window.
- Restart Photoshop.
Reset Photoshop preferences in Photoshop CS6 (Windows 10, 8):
- Close Photoshop.
- Make sure that hidden files and folders are displayed. This article shows you how to show hidden files in Windows.
- Navigate to the folder shown in the screenshot below, and delete the Adobe Photoshop CS6 Prefs file. It will be re-created with you restart Photoshop.
Reset Photoshop preferences in Photoshop CS6 or older (macOS, Windows 7):
- Close Photoshop.
- Hold down Shift-Ctrl-Alt (PC) or Shift-cmd-option (Mac) and click the Photoshop icon (or double click if necessary) to start the application. Keep holding the 3 keys down.
- You will be asked to confirm that you wish to delete the Settings File: release the 3 keys and click on Yes:
Reset Photoshop Elements preferences:
- Press Ctrl-K (PC) or cmd-K (Mac).
- Click on "Reset Preferences on next launch" in the "General" tab and press OK to confirm your action.
- Press OK to close the Preferences window.
- Restart Photoshop Elements
