Date of Last Revision: November 10, 2022
Please take the time to read this policy. If you have any questions, please contact us via the email address
This section explains what type of personal information is collected. Some of this information is collected when you provide it to us, and some information is collected automatically as you use our services. We will refer to all of this as the "Information".
To complete an order, the buyer must provide their first and last name, their email address, and the country they reside. Companies should also provide the company name, address, and (if applicable) their VAT ID. The information about the buyer's country is collected to comply with legal requirements, including the EU Directives 2006/112/EC and 2008/8/EC about the VAT tax and the customer location, respectively. The buyer’s Internet Protocol address is recorded when the order is completed, to comply with the EU directive 2008/8/EC that requires the collection of two non-conflicting pieces of evidence of the customer location, in order to calculate the correct VAT tax rate.
Registered customers can access the Customer panel to track their past purchases and re-download their products. During registration, a user is required to provide their name, their email address and their preferred username and password.
PanosFX protects your privacy by storing Google Fonts locally: the fonts are loaded from our own server. PanosFX uses privacy-enhanced mode in all embedded YouTube videos, to prevent Google from tracking users when they open a page that contains an embedded YouTube video: a cookie is created once a YouTube video is played.
1.3. Browsing the site:
Like most websites, Log Data are automatically recorded in standard Server Logs, whenever you visit our site. This may include data such as your computer’s Internet Protocol address, your browser version, pages you visit, and other statistics. This Information may be used for the purposes of security and preventing fraud.
We use the Information in order for us to:
The entire PanosFX website is secured using SSL, providing up to 256 bit encryption. We store the Information on secure servers, which are managed by us and our service providers, on encrypted backups, and hard copy files kept in a secure location. The stored Information is subject to security and access controls, including username and password authentication and data encryption where appropriate.
We may disclose the Information to comply with applicable laws and government or regulatory bodies' lawful requests for information. We may disclose the Information to our service providers or Partners that we have engaged to perform business-related functions on our behalf. These may include our accountants, lawyers, providers who host our Services, and providers who otherwise support our Services. We may transfer, sell or assign any of the Information to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or re-organisation of our business.
The Information is kept only for as long as it is relevant and useful for the purpose for which it was originally collected. Orders data and hard copy invoices are retained for at least 10 years, to comply with legal requirements.
You can do the following at any time, by contacting us at the email address
You will promptly be informed - in writing and pursuant to applicable legislation - about your request.